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 Expatriate Info Guide -
Financial Mediation Bureau


Financial Mediation Bureau FMB Information in Malaysia
Financial Mediation Bureau Information in Malaysia

The Financial Mediation Bureau (FMB) is an independent body set up to help settle disputes between you and your financial services providers who are its members..

The FMB provides you with free, fast, convenient and efficient avenue to refer your disputes for resolution as an alternative to the courts. These disputes may be Banking/Financial related as well as Insurance and Takaful related .

Scope covered by FMB includes:

  • Banking/Financial related

  • Personal Loans or Personal Financing

  • Housing Loans or House Financing

  • Automated Teller Machine (ATM)

  • Cash deposit machine

  • Credit/Charge Card or Credit/Charge Card

  • Hire Purchase or Hire Purchase

  • Savings Account or Savings Account

  • Current Account or Current Account

  • Fixed Deposit or
    General/Special/Specific investment account

  • Remittances

  • Electronic Banking

  • Internet Banking

  • Insurance/Takaful related


For more information, visit www.fmb.org.my or contact:

The Financial Mediation Bureau
Level 25
Dataran Kewangan Darul Takaful
No. 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur.
Tel: 603-2272 2811
Fax: 603-2274 5752
Email: enquiry@fmb.org.my
Website: www.fmb.org.my   


Related Links:

Credit Counselling And Debt Management Agency

BankingInfo - one-stop information centre about money and banking click here

InsuranceInfo - part of Consumer Education Programme (CEP) on insurance and takaful in Malaysia. It is a joint effort between Bank Negara Malaysia and the insurance and takaful industry. Click here

Bank Negara Malaysia - Central Bank of Malaysia

List of Banks in Malaysia click here


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Notes: The links provided here are for information only. 
We make no guarantee of the status of the links nor it is responsible for its contents, 
and consequently shall not be liable for any loss or cost, directly or otherwise, by following the links provided.
2015 All rights Reserved. Expatriate Malaysia on Financial Mediation Bureau FMB.