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TM Unifi High Speed Broadband Project (HSBB) Malaysia

TM LAUNCHES NEXT-GENERATION HIGH SPEED BROADBAND SERVICE

Unifi promises Malaysians a richer, faster and more reliable online experience at affordable prices

Telekom Malaysia Berhad (TM) delivered its promises of launching its next-generation High Speed Broadband (HSBB) service at Dataran Merdeka, Kuala Lumpur today at a gala launch event featuring broadband lifestyle showcases, interactive exhibitions and a live concert for members of the public. TM also unveiled ‘UniFi’, the new brand for TM’s high speed broadband service, which signifies the essence of the service of connecting and bringing people together to communicate and collaborate.

Unifi promises a world of faster, richer and more reliable online experience.
 

TM’s Unifi high speed broadband packages comprises triple-play services of high speed Internet, video (IPTV), and phone, with speeds of 5 Mbps, 10Mbps and 20Mbps. The IPTV service which makes up part of the value-add bundled service will be delivered via an 8Mbps connection exclusively and in addition to the data speeds subscribed by the customers. With IPTV, customers can enjoy 22 linear channels, Video-On-Demand and interactive services such as games, tourism information, etc.

The initial areas covered by TM’s UniFi are the 4 exchange areas of Shah Alam, Subang Jaya, Taman Tun Dr Ismail and Bangsar. In addition to these 4 exchange areas, UniFi will be expanded to another 22 exchange areas by June and a further 22 by December. That means, by year-end 2010, TM’s UniFi will cover 48 exchange areas with a total of 750,000 premises passed. This would include key areas such as Putrajaya, Cyberjaya and Iskandar Malaysia. A schedule of expansion and area availability is available on the TM website.

As of today (25 March 2010), TM has already completed 311,000 premises passed, surpassing the target of 300,000 premises passed by the end of March. “Premises passed” refers to the number of premises that are connected by UniFi and have the ready option to take up the service if they wanted to.

TM also explained that installation of fibre to the home is completely different from copper wire installation. The work requires skilled handling with a high degree of accuracy. As such, the service installation at customer premises can take more than 4 hours, depending on the complexity of the work required for various types of premises and their specific location. TM has also put in place the required customer support platforms, 24 by 7, dedicated to UniFi customers to enable them to enjoy enhanced customer service levels.

HSBB is a flagship project of the National Broadband Initiative that will help boost the country’s competitiveness and enable citizens and businesses to tap into the opportunities in the social and economic spheres. From the economic perspective, HSBB is expected to have a high multiplier effect for businesses, allowing for easier and more efficient collaboration that will drive productivity levels higher and enhance revenue generation. Local and foreign companies here will have access to new applications and be able to reach more markets, which in turn will boost the potential for Foreign Direct Investment from multinational players seeking to use Malaysia as a regional hub.

By the end of 2012 - in accordance with the completion of the first phase of the national HSBB project roll-out as agreed with the Government -- approximately 1.3 million premises will be passed nationwide, giving them access to TM UniFi services. These nationwide areas -- identified as Zone 1 -- include the Inner Klang Valley, Iskandar Malaysia, and key industrial sites around the nation.

TM Unifi installation for Home Package

For more information about Unifi, visit www.unifi.my or call TM UniFi Call Centre at 1300 88 1222.

For further information on TM, click here.