Expatriate Malaysia (Expat.Com.My)

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 Expatriate Malaysia Service Guide -


TM TMpoint (Telekom Malaysia)

If you are using Telekom Malaysia (TM)'s services, TMpoint is your one-stop centre for customer service and communication solutions in Malaysia. TMpoint provides effective communication solutions and cutting- edge technology through TM's vast range of telecommunications and IT products and services for Small Office or Home Office businesses as well as residential homes.

TMpoint's offering is comprehensive and covers the following main areas:

Telecommunication (Phone / SMS Phone)
Information on various types of telephones for the office or home, each offering a variety of features and capabilities including Caller ID and Fixed SMS. This section also contains information on Key Telephone Systems (PABX) and phone accessories.

IT Communication (Modem/Router)
Information on computers, printers and accessories. Also Internet services and accessories such as a host of modems and routers (wired/wireless) to suite customer needs.

Card Services (Prepaid card for mobiles phones, IDD or Internet)
TMpoint supply a great variety of cards, be it for local calls, internetional calls or for surfing the internet.


TMpoint's Services:

Service Applications

  • 3G Registration
  • Residential Phone Line
  • Business Phone Line
  • Enhance Facilities
    • IDD
    • Call Waiting
    • Call Transfer
    • Call Transfer on Busy
    • Call Transfer on No Reply
    • Three Way Calling
    • Speed Dialing
    • Reminder Call
    • Last Number Redail
    • Fixed SMS Facility
    • TMClip Facility (Caller Line Identification Presentation)
  • Integrated Services Digital Network (ISDN)
  • Fixed Wireless Telephony using Code Division Multiple Access (CDMA)
  • TM Rill (Radio in Local Loop)
  • TM Will (Wireless in Local Loop)
  • TMnet Dail-Up (1515) (normal phone line PSTN modem 56Kbps dial up internet service)
  • TMnet ISDN (1525) (ISDN dial up internet service)
  • TMnet Streamyx (ADSL broadband internet service, speed from 512Kbps to 2MB)

Bill Payment services:

  • TM Bills
  • TM Net Bills
  • Electricity Bills (TNB)
  • Water Bills (PUAS, JBA, etc.)
  • Agency Bills (Majlis Bandaran, etc.)
  • TMnet Bills
  • ATUR Bills (011)
  • MOBIKOM Bills (018)
  • Celcom Bills (013, 019)
  • Rental from TM Resort
  • Payment of House Loan (for TM staff only)
  • Touch n Go

Bureau Services

Various category of customer premise equipment products:

  • Account Management (Change of Address, Change of Telephone number, External Removal)
  • Inquiries / Complaint
  • Telegram inland / foreign
  • Public phone / hotine facilities
  • e-Payment Kiosk
  • Featured Phones (CLIP, SMS Phone, CDMA)
  • Prepaid Cards (Ring Ring Card, iTalk, Ezeephone Card, TM Pay Phone Card, TM Net and Celcom)
  • Multimedia Products
  • Telephone Accessories
  • PABX / KTS
  • Fax Machine Services
  • Astro bill payments

TMpoint Head Office:

Telekom Sales & Services Sdn Bhd,
18th Floor, Menara Mutiara Bangsar,
Jalan Liku, Off Jalan Riong, Bangsar
59100 Kuala Lumpur, Malaysia
Tel: 03-2297 1200
Fax: 03-2284 7799
Web: http://tmpoint.tm.com.my/content.cfm

TMpoint call centre
Tel : 03-2297 1299
Fax : 03-2284 1020
Email : helpdesk@tsssb.com

Business Hours :
Monday - Friday (8.30 am - 5.30 pm)

More info on TM.

 Expatriate Survival Guide in Malaysia - Other Articles
TM Unifi Home Package installation info
- Unifi - TM High Speed Broadband (5-20MB) Service HSBB
- TMpoint - TM's one stop centre for fixed line phone, mobile & broadband
- Learn simple Bahasa Malaysia (common phrases)
- Do's and Don'ts in Malaysia (local culture)
How to get a driving license in Malaysia
How to read your electricity bill
- Malaysian Car Number Plates
- Writing a correct Postal Address in Malaysia
- Apply for a credit card in Malaysia


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Notes: The links provided here are for information only. 
We make no guarantee of the status of the links nor it is responsible for its contents, 
and consequently shall not be liable for any loss or cost, directly or otherwise, by following the links provided.
All rights Reserved. Expatriate Malaysia on TMPoint.